Frequently Asked Questions
Everything you need to know about bringing fine art into your home.
What materials are used for your fine art prints?
We use archival-grade pigment inks and museum-quality canvases or acid-free cotton rag papers to ensure your artwork remains vibrant and resistant to fading for decades.
How is the artwork packaged for shipping?
Each piece is meticulously handled. Unframed prints are rolled in heavy-duty protective tubes, while framed pieces are secured with reinforced corner protectors and multi-layered cushioning in double-walled boxes.
Do you offer custom sizing for specific wall spaces?
Yes, we provide bespoke sizing for many of our collections. Please contact our concierge team with your dimensions, and we will provide a custom quote tailored to your interior design needs.
What is your return policy for home decor items?
We offer a 30-day satisfaction guarantee. If your artwork doesn't perfectly suit your space, you can return it in its original packaging for a refund or exchange, minus shipping costs.
Are the frames included with the artwork?
We offer both 'Print Only' and 'Ready to Hang' framed options. You can select your preferred handcrafted wood frame style directly on the product page before adding the item to your cart.
How can I track my order's progress?
Once your art has been curated and shipped, you will receive an email notification containing a tracking link to monitor your masterpiece's journey to your doorstep.